04 · MEASURE THE OFFICE DIFFERENTLY
Do not judge a China Office by quotation savings alone.
The more useful scorecard asks whether China-side work improves the commercial result of the whole order.
Cost of poor qualityWarranty · returns · rework · emergency replacements
Delivery reliabilityOn-time / in-full · schedule recovery · emergency freight
Supplier stabilityContinuity · substitutions · capacity · corrective response
Order transparencyApproved vs built · changes · test / inspection closure
Product improvementRepeat failures reduced · next-batch corrections implemented
Growth signalsNew suppliers · new products · faster qualification · time to market
A precision point: a China Office may not directly book revenue on the buyer’s financial statements. The stronger claim is that good procurement, quality and supply-chain execution can protect margin and revenue, while supplier and market intelligence can enable growth.